faqS

Where will my lesson take place?
— If you're an adult student, the choice is yours. Where possible, preference is given for lessons at your tutor's house, due to the back-to-back nature of their appointments. This will allow you a greater choice of lesson times. If the tuition concerned is for a young adult, this should take place at your home, with the adult remaining present within the house.
How do I pay?
— There are no membership fees or termly payments, you simply pay as you go, one lesson at a time. Your payment can be made in cash, via Barclays Pingit or via direct BACS transfer to your tutor.
Can I book the same time slot every week?
— Yes, this is at the discretion of your tutor. Providing the time you would like to book has not been taken by another student already, you can request a repeat timeslot to be reserved for you.
Do I need to buy any text books or materials?
— No, you are not required to bring anything to your lessons; materials will always be provided. However, the more work you do between lessons, the more successfully and quickly your newfound language skills will become embedded. If you wish to purchase additional materials, please ask your tutor for recommendations.
What if I need to cancel my lesson? (more than 24 hours notice)
— Naturally, we understand that we all fall ill from time to time, or life simply gets in the way and causes us to change our plans. There is no charge for cancelling your lesson with more than 24 hours notice. However, if cancellations become frequent, your tutor may reconsider the timeslots they can offer you.
What if I need to cancel my lesson? (less than 24 hours notice)
— You will be charged half the cost of your cancelled lesson if you cancel with less than 24 hours notice, so please think carefully before committing to a date. Any lessons cancelled with less than four hours notice will be charged at the full price.
Can you guarantee that a student will pass their exam?
— Put simply, no. Whilst I can guide and coach students with a view to passing their exams, ultimately the performance of the student in any given exam is beyond my control. As such, I am unable to advise which grade a student is likely to achieve, other than through the use of past papers. I am always happy to share the knowledge I have with parents/ guardians and keep them up to date in order to help them to support the student. Additionally, parents/ guardians will receive an advice sheet detailing tips to help them support the learner.
What can I do to help my son/ daughter through their GCSE?
— Even if you don’t speak any French/ Spanish yourself, there are still things that you can do to support the learner in between lessons: I always recommend having a revision guide at home. I like CGP complete revision guide and workbook, but there are many great ones to choose from. I always ask parents to check which exam board we are preparing for to avoid any mistakes in preparation. For speaking assessments, allow your child to read their work to you. Even if you can’t correct their pronunciation, practicing saying the words aloud will aid their fluency. Use the revision book to test them on vocabulary. If you aren’t sure of the pronunciation, say the English word and get them to say the word in the target language.
Can I share your contact details with a friend?
— Absolutely! Please pass your tutor’s contact details onto a friend, colleague or family member if you think we can help them too. After all, there is nothing more powerful than a personal recommendation! They too will be entitled to a free 1 hour trial lesson and once they become a paying customer, you will receive an additional 30 minutes tuition free on top of your next standard lesson. We are more than happy for you to share us on social media too (with the exception of your tutor's mobile number).
Do you set homework?
— This depends very much on the needs of the student. If you request homework to be set, your tutor will happily oblige. The homework will then be reviewed at the start of the next lesson. Whilst we don't set homework as standard, we do recommend that you try to do something every day in your chosen language.
So what should I do between lessons?
— Well, the short answer is practice, practice, practice! There are many things you can do to help you integrate your new language skills into your daily life and help cement your learning. We recommend working activities into your daily life in your target language; for example watching films, downloading a daily podcast or a language learning app. Your tutor will be able to advise you better on how to achieve your individual goals.
Do all tutors work directly for Pronounce Languages?
— Tutors are carefully selected to join our team, however all tutors work separately on a self-employed basis. Each additional tutor will have their own terms and conditions; those displayed on the website are the Ts & Cs applying to Susie's tuition.

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